Account and data deletion

6. Retention and deletion

We keep profile, tier, and history according to their purpose, applicable content-retention periods and valid deletion requests. Security records and residual data may be kept longer as necessary for fraud prevention, legal obligations, the exercise of rights, and technical recovery.

Request deletion of your Works account and data in Settings → Account or at /account-deletion, on the web and Android. The request blocks access and starts removal of private Works data. Your Arconite Accounts identity and content shared with other people are preserved; local display-name copies are minimized.

The receipt separately shows Works data, processing by the Talks, Library and Memory providers, session revocation and retention review. Operator evidence is not Cloud verification. Pending work is never reported as complete deletion. Preserve this browser cookie or the app’s protected storage to recover the receipt; without that proof, contact the privacy channel for separate verification.

Deletion requests are evaluated and carried out as required by law. Protected backups may be deleted in later cycles and are not used for ordinary operations while awaiting expiration.

Report evidence has restricted access and encrypted storage, with a defined expiry for review. Minimal receipt and handling records may remain for security and accountability. The privacy contact provides the applicable periods and accepts requests about this information.

Minimal tax and financial records are kept separately from content, with restricted access. Operational retention is five complete fiscal years after the reference year, with additional retention while outstanding obligations or documented fiscal, accounting or judicial holds require it. Deletion or minimization is assessed when retention is no longer needed. This does not extend content retention or permit response personalization.

When these offers are available and contracted, content reading/export, archival and deletion periods for trial, paid coverage and the prepaid operational envelope follow the v4 commercial conditions at https://works.arconite.co/billing-terms. They are separate from financial retention.

Periods the service already applies: the temporary copy used to run a response generation is deleted from the server 24 hours after it finishes; report evidence and response feedback notes expire after the configured review period, between 7 and 365 days; deleted Creations apps are permanently removed 30 days after deletion.